Shipping policy
Processing Time
All orders are processed within:
1–3 business days
Orders are not processed or shipped on:
Weekends
Holidays
During product launches, promotions, or high-volume periods, processing times may be slightly extended.
Shipping Time
Estimated delivery times:
Location Estimated Delivery
United States 3–7 business days
Canada 7–14 business days
International 10–21 business days
Delivery times are estimates and may vary due to:
Carrier delays
Weather conditions
Customs processing
Holiday shipping volume
Shipping Rates
Shipping costs are calculated at checkout based on:
Order size
Shipping destination
Shipping method selected
We may occasionally offer:
✅ Free shipping promotions
✅ Discounted shipping offers
These promotions will be displayed on our website when available.
Order Tracking
Once your order ships, you will receive:
A shipping confirmation email
Tracking information
Please allow up to 24–48 hours for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Leia’s Pure Glow is not responsible for:
Delays caused by incorrect addresses
Packages returned due to invalid shipping information
Additional shipping charges may apply for reshipment.
Lost, Delayed, or Stolen Packages
Leia’s Pure Glow is not responsible for:
Lost packages marked as delivered
Shipping carrier delays
Stolen packages after delivery
If your package is missing, please contact the shipping carrier directly first.
International Orders
International customers may be responsible for:
Customs duties
Import taxes
VAT fees
Additional carrier fees
These charges are determined by your country’s customs office and are not included in our product or shipping prices.
Damaged Packages
If your package arrives damaged:
Take photos immediately
Contact us within 48 hours of delivery
Include:
Order number
Photos of packaging and items
Contact:
support@leiaspureglow.com
Contact Us
Questions about shipping?
Email:
support@leiaspureglow.com
Website:
Leia’s Pure Glow